The hotel is strategically located in the heart of Singapore's exclusive residential district and a 5 minute drive away from the Orchard Road. It is only a 6-10 minutes walk to nearby Novena MRT Station, 3 major shopping centers: Novena Square, Velocity Shopping and United Square, the Tan Tock Seng Hospital and the Church of Alphonsus (Novena Church), an 8-10 minute walk in the other direction are the Newton MRT Station and the infamous Newton Circus Hawker Centre which serves local cuisine and seafood 24 hours a day. Within a 10-15 minute drive from the hotel are Little India, Arab Street, Fort Canning Park and the National Museum of Singapore. The airport is a 20-25 minute drive away.
The hotel offers 331 rooms and suites, refurbished at the beginning of 2008, decorated with curtains and bedspreads in different shades of beige and contemporary colored wallpaper. The 156 superior rooms have teak work furnishings while the 156 deluxe rooms have oak wood furnishings. All the room are 29.6 m2 and offer amenities such as wireless broadband internet access (at a fee), a color TV with satellite channels, an in-room safe box , mini-bar, complimentary tea/coffee making facilities, iron and ironing board, as well as an attached bathroom with long bath and shower featuring a hairdryer, phone and shaver outlet.The hotel offers a swimming pool and a gym.